ASI Solutions has been named on the Victorian state government’s new end-user computing equipment panel.
The panel is for the provision of Apple devices, devices running ChromeOS, desktop computers, Microsoft two-in-one devices, mobility devices and notebook computers over three years, with a one-year extension option.
Appointment to the panel represents a big opportunity for ASI. In the 2016-17 financial year, the Victorian government spent about $79 million on new and replacement equipment, as outlined in an invitation to supply document made available on Victoria’s online tender portal.
That spend included 12,000 desktops, 40,000 notebooks, 8,000 mobility devices and 69,000 peripherals.
“Being selected on the panel as a partner of Apple and Microsoft is major step forward for ASI within the Victorian market and testament to the business focusing heavily on the customer experience (CX),” said ASI Solutions Director, Justin Lowe. “As part of this win, ASI will further build its Victorian team in account management, customer experience and delivery to ensure that it continues to deliver the high customer experience the company is known for.”
The services attached to supplier panelists include three-year parts and labour as well as on-site warranty (for desktops and notebooks) and delivery across all of Victoria. Optional services include basic installation, extended installation, software imaging, labeling, disposal, and extended warranties, among others.