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ASI Solutions is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the ASI Solutions website and governs data collection and usage. By using the ASI Solutions website, you consent to the data practices described in this statement.

Collection of your Personal Information

ASI Solutions collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. ASI Solutions also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by ASI Solutions. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by ASI Solutions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ASI Solutions website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ASI Solutions public message boards, this information may be collected and used by others. Note: ASI Solutions does not read any of your private online communications.

ASI Solutions encourages you to review the privacy statements of websites you choose to link to from ASI Solutions so that you can understand how those websites collect, use and share your information. ASI Solutions is not responsible for the privacy statements or other content on websites outside of the ASI Solutions and ASI Solutions family of websites.

Use of your Personal Information

ASI Solutions collects and uses your personal information to operate the ASI Solutions website and deliver the services you have requested. ASI Solutions also uses your personally identifiable information to inform you of other products or services available from ASI Solutions and its affiliates. ASI Solutions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

ASI Solutions does not sell, rent or lease its customer lists to third parties. ASI Solutions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, ASI Solutions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ASI Solutions, and they are required to maintain the confidentiality of your information.

ASI Solutions does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

ASI Solutions keeps track of the websites and pages our customers visit within ASI Solutions, in order to determine what ASI Solutions services are the most popular. This data is used to deliver customized content and advertising within ASI Solutions to customers whose behavior indicates that they are interested in a particular subject area.

ASI Solutions websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ASI Solutions or the site; (b) protect and defend the rights or property of ASI Solutions; and, (c) act under exigent circumstances to protect the personal safety of users of ASI Solutions, or the public.

ASI Solutions uses online services that are located outside of Australian borders, mainly in the United States and Europe. Those services include, but are not limited to, data analytics, email distribution and data storage. ASI Solutions always endeavour to select service providers that, to the best of our knowledge, comply to these privacy rules.

Use of Cookies

The ASI Solutions website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ASI Solutions pages, or register with ASI Solutions site or services, a cookie helps ASI Solutions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ASI Solutions website, the information you previously provided can be retrieved, so you can easily use the ASI Solutions features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ASI Solutions services or websites you visit.

Surveys and Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify winner and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.

Security

ASI Solutions secures your personal information from unauthorized access, use or disclosure. The personally identifiable information you provide is stored on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

ASI Solutions will occasionally update this Statement of Privacy to reflect company and customer feedback. ASI Solutions encourages you to periodically review this Statement to be informed of how ASI Solutions is protecting your information.

How to Contact Us

ASI Solutions welcomes your comments regarding this Statement of Privacy. If you believe that ASI Solutions has not adhered to this Statement and/or if you have a suggestion or complaint, please contact ASI Solutions Marketing Department at marketing@asi.com.au.

If would like to lodge a complaint about any of our Direct Marketing activities or Unsubscribe from receiving our marketing materials, please email marketing@asi.com.au. We will use commercially reasonable efforts to determine and correct the problem promptly.

Handling of Employee Personal Information

ASI Solutions handles employee personal information in line with privacy laws and workplace regulations. Employee data is collected, used, and stored only for legitimate business purposes and is protected against unauthorised access. Employees have the right to access, correct, or request the deletion of their data, subject to applicable laws.

Right to Erasure

Individuals have the right to request the deletion of their personal information held by ASI Solutions. Upon such a request, ASI Solutions will take reasonable steps to erase your data, unless retention is required by law or necessary for legitimate business purposes. This includes notifying third parties with whom your data has been shared where feasible.

Children’s Privacy

ASI Solutions is committed to protecting the privacy of individuals under 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

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